FREQUENTLY ASKED QUESTIONS
We ensure that our products match the images displayed as closely as possible. However, slight variations may occur due to lighting, screen resolution, and natural differences in materials. If you have specific concerns, feel free to reach out to us before placing your order!
You can access your sales receipt directly from your account dashboard under the “Orders” section. If you checked out as a guest, a copy of your receipt will be sent to your email. If you need assistance, feel free to contact our support team.
You can return an item within the specified return period by following these steps:
Ensure the item is in its original condition with tags intact.
Contact our customer service team to initiate the return process.
Pack the item securely and send it back using the provided return instructions.
Once we receive and inspect the item, a refund or exchange will be processed.
We regularly update our inventory, and restocking depends on product availability and demand. If an item you love is out of stock, feel free to contact us for updates or check back soon. Some limited-edition pieces may not be restocked, so grab them while they last!
We ship orders to multiple locations, depending on the destination country and available shipping options. At checkout, you’ll be able to enter your address and see the shipping availability for your area. If you have specific questions about international shipping, feel free to reach out to our support team!